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Did you come here for a conversation—or a whole system?

Hey there. I'm Alana. 

I design how AI listens, learns, and behaves—from wearables to VR to enterprise-scale deployments. Not just prompts. Not just interfaces. Systems that adapt, respond, and build trust.

With 12+ years at the intersection of language, design, and technology, I’ve helped some of the world’s biggest companies turn complex models into intuitive human experiences.

From wake words to agentic logic, from multimodal assistants to large-scale IVR ecosystems, my work lives where empathy meets algorithms—and where intelligence feels just a little more human.

Currently, I’m the Lead AI Conversation Designer for Creative Audio AI at                , shaping model behavior and system design for Ray-Ban Meta and Oakley Performance glasses, Meta VR, and Horizon Gen AI video games. Bilingual in English and Spanish, fluent in the language of both humans and machines.

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And I've also been fortunate enough to design for some amazing Enterprises:

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Conversation Design Institute Services

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I like to talk about Conversational AI...

@Copyright Alana Cortes 2023. All rights reserved.

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